Client: Steel company.
Location: Minas Gerais – BR.
Equipment: Teco Synchronous Engine – 70 Tons.
Service performed: Technical advice and complete repair.
Challenge and Solution:
One of the largest steel mills in Brazil called on Data Engenharia, due to an unexpected defect in one of its main electric motors, this one in particular, through which 100% of the mill’s production passes.
On the same day a technical team from DATA went to the customer’s unit to identify the machine’s defect. Because it was a complex problem in a special, large engine, the on-site repair was unfeasible, and it was necessary to transport it to the Data Engenharia branch in Sorocaba, which has a lifting capacity of over 160 tons. In Brazil today, there are few companies in the sector that have this infrastructure.
In this interval, the client needed to activate a spare engine for replacement, which shortly afterwards presented a defect, causing the plant to stop.
After the second engine stopped, the client called Data Engenharia again, as a matter of urgency, and quickly mobilized a specialized team as well as materials and equipment that provided all the technical consulting and repair services, working uninterruptedly during the early hours of the same day, which ensured the engine’s normal operation and the plant’s production resumption.
The first (main) engine is at DATA ENGINEERING’s branch in Sorocaba for complete repair.
Acknowledgement:
After DATA’s performance in this service, the client was immensely satisfied and thanked all employees involved in this process, reaffirming his confidence in our work.
“DATA will continue to fulfill its major purpose of delivering maintenance and manufacturing solutions for motors, generators, and transformers, with quality, ethics, and responsibility. These premises guide our work and guide all our decisions. With a joint effort, we will evolve even further. Together we will go further!”
Gustavo Ghader Corgosinho – Data Engenharia’s commercial director.